Clicks through to your website do not always turn into conversions. In fact the industry average click to lead ratio is anything between 10% – 20% dependant on your industry. So what happens to the hundreds of clicks that come through to your site…?

Often wastage and missed opportunity.

Depending on the industry, it can take the average consumer several days to make a buying decision and during that time they may visit your website more than once.

They could be at the ‘browsing’ stage of the journey or at the ‘buying’ stage of their journey, but either way our Live Chat Service will engage with your customers as and when they visit your site.